Justin du Coeur (jducoeur) wrote,
Justin du Coeur

Y'gotta love "state of the art technology"

The MA Telefile tax system (which brags at the end about being state of the art) got msmemory all the way through the form -- all 129 agonizingly-slow button presses of it (I was bored, so I counted) -- got to the point of telling us how much tax we owed, and went into an infinite loop. Option 1 was "listen to these totals again". Option 2 was not recognized. After finally letting it go through option 1, it got bored and hung up on us.

Needless to say, I got assigned to phone duty the second time...
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